NE Lincs clear correspondence backlog – Response Master made difference in less than month

Parking Review: 30th January 2014 The notice processing team at North East Lincolnshire Council is now using Barbour Logic’s Response Master letter-generating system to answer correspondence relating to parking penalties. Response Master was introduced after a backlog of motorists’ challenges built up last year. In June 2013 one of the team’s four notice-processing officers left.[…]