“Fewer queries, fewer appeals and much more time”

– City of Bradford MDC applauds impact of Response Master and RM Self-Serve –  “The results have, quite simply, been outstanding.” According to Michaela Hall, The City of Bradford’s Assistant Parking Coordinator, Barbour Logic’s automated correspondence and self-serve solutions have transformed the efficiency of the Council’s parking operations.  “Response Master and RM Self-Serve have not[…]

Barbour Logic celebrates tenth anniversary at Parkex 2017

It is now ten years since Barbour Logic introduced its ground-breaking correspondence technology to help local authorities reduce risk, ensure consistency and improve efficiencies in answering queries from motorists who have received a Penalty Charge Notice. The company is marking the milestone with special celebrations on its stand at this year’s Parkex. It will be[…]

Barbour Logic appoints new MD

Barbour Logic (BL) is delighted to announce that Fiona Deans has joined as Managing Director. Fiona’s remit is to build on BL’s successes to date and drive the company’s next phase of growth. Previously she was COO of Arts Alliance Media (AAM), a technology and software services provider to the cinema industry. At AAM Fiona[…]

Solihull uses Response Master to answer parking letters promptly

The Highways Services Team at Solihull Metropolitan Borough Council has recently been restructured and the number of staff in the Parking Services team scaled down. Consequently, the department has addressed the need for efficiency savings with help from Barbour Logic.   In July they implemented Response Master, the company’s award-winning, plain English parking correspondence software,[…]

British Parking Awards – finalists announced

We’re delighted to be finalists in the British Parking Awards. The winners will be announced on 4 March at the Lancaster London Hotel. Innovation has always been at the heart of what we do and we’re delighted to have won three awards for it in the past. http://www.britishparkingawards.co.uk/2016/finalists.php

Bromley and Bexley first councils to offer drivers Response Master Self-Serve

Parking Review: 29 September 2015 An online interactive guidance facility to help motorists with their parking appeals has gone live in two south London boroughs. The shared Bromley and Bexley Parking Service is ‘beta-testing’ the system, which has been developed by Barbour Logic. A London local authority parking partnership has helped a South Yorkshire council[…]

Bromley and Bexley’s Shared Parking Service helps Sheffield clear backlog

Parking Review: 27 June 2015 A London local authority parking partnership has helped a South Yorkshire council clear a build up of drivers’ correspondence. Bromley and Bexley’s Shared Parking Service assisted Sheffield City Council with a short-term backlog of challenges and representations. Ben Stephens, head of Bromley and Bexley Shared Parking Service, said: “Having combined[…]

Barbour Logic launches Response Master Self-Serve

Parking Review: 02 May 2015 Parking correspondence software developer Barbour Logic launched a customer-facing version of its Response Master system at Parkex. Response Master Self-Serve enables drivers to query penalty charge notices (PCNs) online before deciding whether or not to make representations to the local authority. Self-Serve uses a similar approach to the Response Master[…]