Where we started
We saw a problem: organisations struggling to respond to customer queries in regulated sectors with deeply complex business rules. Result? Manual processes, inconsistent responses, overwhelmed staff and frustrated customers.
So we automated the impossible.
We built expert solutions that respond to customers. By letter, by chat, and by phone. All powered by a business rules engine that handles detail like no other.
Where we are now
With 9 innovation awards under our belt, we help over 60 public and private sector organisations respond to their customers. Correctly and in perfect detail. Because in high-stakes sectors, accuracy is a must.
Why we’re different
Our business rules engine handles the fine detail that others can’t.
We automate the impossible. The proof? Nine innovation awards.
Fiendish complexity in regulated sectors? Our business rules engine excels where others fail.
Exceptional sector knowledge and relationships. Our executive team has over 50 years’ sector experience.